SHIPPING

Free Standard Shipping Australia Wide all orders over $200.

$8.95 Standard Shipping Australia Wide all orders under $200.

$12.00 Express Post

International shipping flat rate $15.
Does NOT include customs and local taxes

RETURNS

The King Creative Jewellery hope that you have chosen your pieces well as due to hygiene reasons, we do not accept returns of earrings under any circumstances.

If you wish to return a faulty or damaged product, please follow the below instructions:

Any returns purchased through The King Creative Jewellery must be registered for Return within 14 Days of receiving the Goods.

All items for Return must be in their original condition, undamaged, unworn and properly secured in the The King Creative Jewellery box.
All Returns orders Postage Fees are at the customers expense. Please ensure the Returns Package is properly labeled with our Returns Address as we are not liable for any missing Returns Packages. We recommend tracking your parcel.

Please contact us at hello@thekingcreative.com.au to register your Return with us. We will then provide our Returns Address and be in touch with you shortly to assist in any way we can.

Once your Return has been received and checked by our team, we will happily issue you a Full Refund, Credit Note, or a Replacement (if item is still available). Please allow 3-4 business days for your refund to be processed once we receive your parcel.

General wear and tear, tarnished, discoloured, faded or missing stones is not covered as fault by the manufacturer. While our jewellery is all Sterling Silver and made to last, please refer to our Care & Maintenance page - Our jewellery should be handled with care. 

If you happen to receive a product that has been damaged through the shipment process, please email us with photographic evidence of the issue within 24 hours of receiving your item.

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